Shipping policy

Sylva Jewels is committed to providing a seamless and reliable shipping experience for our customers .This Shipping Policy outlines the order processing timeline, shipping charges, delivery estimates, and tracking details for all purchases made through our online store.
Order Processing & Dispatch
All orders placed with Sylva Jewels are processed and dispatched within 48 hours of order confirmation. Orders placed on weekends or public holidays will be processed on the next working business day. Once dispatched, customers will receive a confirmation notification along with shipment tracking details.
Shipping Charges
Sylva Jewels proudly offers free shipping across India on all orders. There are no additional or hidden shipping fees applied at checkout.                                          Order Tracking
Once your order has been shipped, tracking details will be shared through multiple communication channels, including SMS, email, and WhatsApp message. These updates will enable customers to monitor the shipment status until successful delivery.
Delivery Timeline
Estimated delivery time ranges between 2 to 7 business days from the date of dispatch. Delivery timelines may vary based on factors such as delivery pincode, courier partner availability, and regional serviceability.
Delivery Delays
While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions, logistics disruptions, or regional restrictions may occasionally cause delays. Sylva Jewels shall not be held liable for delays beyond our reasonable control.
Incorrect Address or Failed Delivery
Customers are requested to ensure that accurate and complete shipping details are provided at the time of checkout. Sylva Jewels will not be responsible for delivery delays, return shipments, or failed deliveries resulting from incorrect or incomplete address information provided by the customer